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Cum Grand Skylight Hotel Tianjin Airport Opening Ceremony
From; Author:
Yucca Hotel Management Co., Ltd. Guangdong became the only Asian city private residential services, the forthcoming opening of the Guangzhou Asian Games Yucca level of service will also be a big test.
Yucca Hotel Management Co., Ltd. Guangdong Asian Games project preparation team leader, Jiangmen City Plaza Riverside Hotel, said Liang Zhengqi General Manager, excellent hotel management team for the Asian Games to provide quality residential services, but also for a city tour industry to provide excellent back-up personnel. Meanwhile, the Asian Games will also bring fine hotel, personalized, personalized service in the breeze.
"Yucca in the team sent in senior management in a hundred people, others are students. Managers in the preparation and conduct during the Asian Games, personnel exchanges with other hotel management philosophy and experience, to return to their hotel, will be back to more advanced management ideas and experience in organizing international events, greatly enhance the management capacity of the hotel. In addition, these students graduate, will give the Guangdong Tourism and hotel market with fresh blood. "he said .
Asian Hotel service level test
Accommodation management services to the Asian Games City, what level? Participate in the management team Yucca Hotel Jiangmen Mr. Zhou said the training department, which is a sophisticated, personalized, personalized services, the details of their preparatory work through the past few months, learned a lot.
"Look at the Asian Games City apartment fire hydrant on the 24-hour power red light, non-slip tiles in the bathtub, etc., can be seen that the safety and security operators have spent a lot of effort. The hotel staff can also reflect the refinement of services, human , however it requires our long-term training to enhance the quality of hotel service and management needs of innovation, we also need local roots in hotel management in the local customs and cultural infiltration. "Zhou said.
It is reported that Chinese tourism in recent years, the city arts colleges, vocational schools travel Duruan, Jiangmen and other institutions have increased the post of tourism professional input, such as tourism courses to open Japanese language courses; increase in room service, restaurants, skills, guides simulation to explain such courses; full use of existing equipment or with the hotel to cooperate to open training courses and other practical operation, for the city cultivate a group of qualified personnel for the tourism industry.
"The present situation is, Jiangmen to open the hotel, catering mostly secondary school curriculum, many students in our city tour and hotel attendants, front office reception and other high-level management personnel is quite lacking." Jiangmen A Tourism Ministry of Tourism Management Institute of Vocational Liu concluded, "Why Jiangmen to attract top talent from outside? government have preferential policies to the hotel to provide high treatment. can be said that the Asian Games is the head of the knife hanging 'Sword of Damocles', reminds us to cultivate more professional school personnel, the hotel to provide better services, the Government should provide more support. "
Serious brain drain of local hotels
It is understood that as the economy recovers and the Asian Games approaching, the lack of talent has become the province's hotel and catering industry, a common problem.
With the Games approaching in November, a group of new hotels opened, according to statistics, the eve of the Asian Games, Guangzhou-star hotel will rise 50%, the total number will increase to more than 300, the reception capacity of 30 million people every night.
In addition, Zhongshan, Foshan, Dongguan and other places, there are many hotel brands located in the world, many of the Pearl River Delta's local hotel management company also started the pace of expansion.
Jiangmen an IFT Liu told reporters in recent months, the newly opened hotel in Guangzhou City from the neighboring hotel and catering industry, attracting a large number of people, past, her students are internships in urban areas of the hotel, halfway through this year, many students leave , to Guangzhou to look for work.
According to reports, the shortage of talent are the two extremes: one for the low barriers to entry, but high demand, such as attendants, front office reception, etc.; the other which is not only more than 3 years relevant working experience and understand a foreign language senior personnel, such as international practice to understand the language of the local hotel management personnel shortages.